Partnership Deck / 2026

Intelligence & Automation For Highland Marketing

Custom-built systems to streamline your operations and unlock new revenue for your clients.

Cold Lava × Highland Marketing
Client Portals Database Reactivation Google Review Automation Nurture Sequences AI Chatbots Missed Call Recovery Premium Websites White-Label Ready Built In The UK Recurring Revenue Full Support Client Portals Database Reactivation Google Review Automation Nurture Sequences AI Chatbots Missed Call Recovery Premium Websites White-Label Ready Built In The UK Recurring Revenue Full Support
Who We Are / 001

Cold Lava

UK-based software and automation consultancy. We build bespoke systems that run businesses — not templates, not off-the-shelf. Every system custom-built by our in-house team.

"We recently worked with Cold Lava to develop a new website and explore AI solutions for our telesales business and the experience has been exceptional from start to finish. Oli and Jacob are incredibly efficient, knowledgeable, and easy to work with. They took the time to understand our needs, offered creative and practical solutions, and delivered everything on time. Their professionalism and attention to detail have made a real difference to our business. I can't recommend them highly enough."

— Jack Castle · ⭐⭐⭐⭐⭐ Trustpilot

The BOS Platform / 002

One Dashboard.
Modular Intelligence.

  • Every client gets ONE dashboard
  • Features unlocked based on what they've purchased
  • Locked features visible in sidebar — constant upsell triggers
  • Clean, premium interface
Service Modules
Google Reviews active
Database Reactivation active
Lead Nurture locked
Chatbot locked
Missed Call Recovery locked
Analytics Dashboard locked

"Your clients see what's possible. They ask 'what does that do?' — and that's your next sale."

Nurture Sequences / 003

Automated Follow-Up
That Converts

What happens next?
S
Solar Leads — CRM
Name Phone Interest Status
Jane Cooper07XXX XXX 412Solar PVEmailed
Robert Fox07XXX XXX 891BatteryContacted
Matthew King07359 821 794Solar PV + Battery● New
❌ The Old Way
Manually type lead into CRM Manually write & send emails Remember to follow up Chase manually, repeat Leads fall through cracks
✨ The New Way
Lead Auto-enters CRM Welcome email sent
⏱️ 2 hours later...
Has the customer replied? YES NO
✅ Appointment Booked
2:00 PM Today
Nurture Sequences
Setup£1,500
Monthly£250/mo
Messages500 included
Overage6p/msg
Multi-channel (Email + WhatsApp)
Automated follow-ups
Performance monitoring
Custom sequences per client
Database Reactivation / 004

Turn Dead Leads
Into Booked Appointments

  • Multi-channel outreach (SMS, WhatsApp, email)
  • Intelligent follow-up sequences
  • Qualified appointment booking
  • Live dashboard with real-time reporting
  • Comms included (overage at 6p/msg)
Tier Database Size Setup Monthly Messages
Starter Up to 1,000 £1,500 £500 1,000
Growth 1,000 – 5,000 £1,500 £1,000 3,000
Enterprise 5,000+ Custom Custom Custom

ALL TIERS INCLUDE DEDICATED CLIENT DASHBOARD · 6P/MSG OVERAGE BEYOND ALLOWANCE

Live Platform — Conversation Tracking
Live Conversations Dashboard
Live Conversation — Real AI Outreach
08:20
T
Tom
iMessage
Case Study — Greenstar Solar / 005

Real Results.
Database Reactivation in Action.

Greenstar Solar ran 1,000 dormant leads — enquiries from 60 to 120 days old — through our Database Reactivation campaign. All results achieved within one month.

37
Appointments Booked
£84,160
Revenue Generated
£4,226
Total Outlay (inc. leads & comms)
20x
Return on Investment
3.7%
Conversion Rate
1 Month
Time to Results

"Things have completely changed for the better. They helped us automate our whole sales process and built us a website that represents the business brilliantly."

— Jason Wides, Greenstar Solar

Google Review Automation / 006

Automated Reviews
From Job to 5 Stars

BOS — Job Board
BOS
powered by Cold Lava
📊 Dashboard
📅 Calendar
💬 Comms
Reviews 1
👥 Customers
🔧 Services
⚙️ Settings
🔔 New Review from Sarah Mitchell — ⭐⭐⭐⭐⭐
Job Board
ALL ACTIVE JOBS
New Booking
1
James Cooper
15 Jan 2025
Booked
Bathroom Refit
£2,400
In Progress
1
Sarah Mitchell
02 Jan 2025
Job Live
Full Kitchen Renovation
£3,850
Completed
0
Review Sent
0
Review In
0
📧
Ready to send review request?
Sarah Mitchell — Full Kitchen Renovation
YES
NO
⭐ Customer Reviews
4.9 avg · 47 reviews
TP
Tom Parker
3 days ago
⭐⭐⭐⭐⭐
Excellent bathroom installation. Very professional team, kept everything clean and tidy throughout the project.
LW
Lisa Williams
1 week ago
⭐⭐⭐⭐
Great work on our new flooring. Would use again for future projects.
Google
Write a review
Rate your experience
Post
Google Reviews + Auto-Response
SetupFree
Monthly£150/mo
MessagesN/A
Automated review requests
AI-powered auto-replies
Real-time notifications
SEO boost tracking
Bolt-On Services / 007

Missed Call Text-Back
Never Lose a Lead Again

Every missed call is a customer your competitor answers. See the difference automation makes.

09:41
Tuesday, 17 June
🏠
JD Plumbing
Calling...
📵
Call Ended
Went to voicemail
🔨
QuickFix Plumbers
Connecting...
🏠
JD Plumbing
Customer
09:41
Tuesday, 17 June
👤
Unknown Number
Incoming Call...
PHONE
📱
Missed Call
1 voicemail
09:41
Tuesday, 17 June
📞 Phone
Missed Call
Unknown Number · 1 min ago
⚡ Missed Call Detected
Auto-response triggered — SMS sent to customer
09:42
Tuesday, 17 June
Your Business
Customer lost to competitor.
No engagement. No follow-up.
This happens 62% of the time
Lead saved. Appointment set.
Zero effort.
Automated in under 30 seconds
Missed Call Text-Back
Instant automated SMS when you miss a call. Never lose a lead to silence.
Setup Free
Monthly £100/month
Included 200 messages
Overage 6p/msg
Auto SMS within 30 seconds
Customisable message templates
Lead notifications in real-time
Works with any phone number
Chatbot / Lead Capture

Website Chatbot
Capture Leads While You Sleep

An AI-powered chatbot on your website qualifies leads, books appointments, and sends you a ready-to-action notification — 24/7.

glowbeautystudio.co.uk

Radiance, Redefined

Award-winning beauty treatments in the heart of Manchester. Experience luxury that's tailored to you.

Book Your Experience →
💆
Facials
💅
Nails
Lashes
🌸
Brows
💬
💅
Glow Beauty Studio
Online
×
🔔 New Lead Received Live
Name Emma Thompson
Phone 07712 345678
Type New Client
Treatment Lash & Brow
Availability This week
Source Website Chatbot
Lead captured. Appointment queued.
Zero manual effort.
24/7 automated lead capture
Website Chatbot
AI-powered conversations on your website. FAQ, lead capture, booking — 24/7.
Setup £1,000+
Monthly £100 – £250/month
24/7 lead qualification
Smart appointment booking
Instant lead notifications
Custom-trained to your business
Premium Websites / 008

Premium Websites
Built to Convert

Not templates. Not Squarespace. Custom-coded, high-performance websites designed to turn visitors into paying customers.

greenstarsolar.co.uk
Greenstar Solar website
Greenstar Solar
Complete rebrand and web presence for a growing solar installer
View Live
lcb-ltd.com
LCB website
LCB
Professional web presence for a construction & building services company
View Live
coldlava.ai
Cold Lava website
Cold Lava
AI consultancy brand identity and conversion-focused website
View Live
Premium Websites
PriceFrom £4,000 – £5,000
MonthlyMaintenance TBC
Custom design & development
Mobile responsive
SEO optimised
Hosting included
Partnership Model / 009

Partnership
Model

"The prices in this presentation are our standard rates. You earn commission on every client you bring in."

How It Works

  • You source the clients — we deliver the work
  • Commission paid on setup fees for every project you bring in
  • Commission paid on monthly recurring revenue — passive income that grows with every client
  • Cold Lava handles all build, management, and support behind the scenes
  • For variable/bespoke work — you send us a brief, we quote, you present to the client

Client Communication

  • Happy to work through you, or deal with clients directly — your call
  • Everything can be white-labelled under your brand if preferred
  • Your clients, your relationships — we're the engine behind the scenes
Earn on Setup Earn on Recurring We Build, You Grow
Client Portal / 010

Highland Marketing
Client Portal

Everything from here focuses on your specific inquiry — a centralised client portal for Highland Marketing.

📋
Centralised Forms
One portal for all client briefs, questionnaires, and uploads
📁
Google Drive Sync
Submissions auto-save to the right folder instantly
🔔
Instant Notifications
WhatsApp alerts when forms are submitted
Pain Points / 011

Pain Points
David's Current Workflow

Your current workflow, straight from your own words.

Scattered Briefs

Client briefs scattered across different tools and folders. Time wasted chasing the "right" version of documents.

Manual Processes

Files uploaded to Drive manually — still get missed. Clients don't know which form to fill or where to upload.

Sound familiar?

Glenn can't find files unless they're on the exact sheet

Clients don't know which form to fill or where to upload

No centralised system that scales with growth

"It's all about speeding up the process, using our time. And that's something that would immediately alleviate that pain point at the very beginning."

— David, Highland Marketing

Portal Architecture / 012

Portal
Architecture

  • Branded portal on the back of your website
  • Clients log in → select the right brief/questionnaire → fill it in online
  • On submit: live document auto-created in Google Drive
  • Image/asset upload → auto-routed to correct Drive folder
  • David and Glenn see everything instantly — no hunting, no manual uploads
  • Centralise. Standardise. Automate.
Client Logs In
Selects Form
Fills & Submits
Live Doc Created
Google Drive
Team Notified
⚠️ THE OLD WAY
Step 1 of 5 — Sending forms
mail.google.com/inbox
✉ Inbox — Compose
From: Highland Marketing <hello@highlandmarketing.co.uk>
Subject: Branding Questionnaire & Website Brief — Acme Corp
Hi,

Please find attached the branding questionnaire, website brief, and logo upload form.

Please fill these in and return to us at your earliest convenience.

Kind regards,
Highland Marketing
PDF
Branding Questionnaire.pdf
PDF
Website Brief.pdf
PDF
Logo Upload Form.pdf
Day 1
Forms still unopened...
✉ Inbox — Re: Website Update
From: Acme Corp <john@acmecorp.com>
Re: Website Update (wrong thread)
Hi, here's the website brief. Sorry for the delay!
PDF Website Brief.pdf
Wrong thread. Missing 2 forms.
JD
John @ Acme Corp
Re: Website Update — here's the brief...
2d ago
HM
Highland Marketing
Branding Questionnaire & Website Brief...
1w ago
??
Re: Quick question
Attached the logo I think? Not sure...
5d ago
AC
Acme Corp — Sarah
Which forms did you need again?
3d ago
💬 "Where's the branding questionnaire?"
💬 "Check your emails"
💬 "Which email?!"
Highland Marketing
👤 Acme Corp
Welcome back, John
You have 3 outstanding items
📋 Your To-Do List
Branding Questionnaire
Not started
Fill In →
Website Brief
Not started
Fill In →
Upload Logo & Assets
Not started
Upload →
← Back
Branding Questionnaire
✓ Submit Questionnaire
Submitted!
📄
Branding Questionnaire.pdf
Saved to Google Drive › Clients › Acme Corp › Forms
Highland Marketing
👤 Acme Corp
Welcome back, John
You have 2 outstanding items
📋 Your To-Do List
Branding Questionnaire
✓ Completed
Done ✓
Website Brief
Not started
Fill In →
Upload Logo & Assets
Not started
Upload →
Client View
09:41
Monday, 16 June
HM
Highland Marketing — Team
David, Glenn
Type a message
WhatsApp Group
Scattered forms. No visibility.
Time wasted chasing.
Centralised. Automated.
Instant visibility.
Client Portal + Drive
Setup£2,500
Monthly£150/mo
Branded client portal
Form builder & to-do lists
Google Drive integration
Real-time notifications
Portal Brief / 013

To Get The Portal
Underway

  1. How many different brief/questionnaire types do you use?
  2. Do you want us to design the forms or do you have the questions already?
  3. Do you use any CRM or project management tool currently?
  4. How many active clients do you typically have at once?
  5. Do you want clients to see/edit previous submissions, or is it submit-and-done?
GF Job Website Tool / 014

Quarry Material
Calculator

A live client enquiry — a custom calculator tool for GF Job's new website.

Option 1 — Calculator
Material quantity calculator with aggregate colour selector
Price£750
Length × width input → tonnes calculated
Aggregate colour/type selector with images
Cost calculator (tonnes × price = total)
Mobile responsive, embedded in website
Option 2 — Calculator + Lead Capture
Everything in Option 1, plus customer data capture and notifications
Price£1,000
Everything in Option 1
Customer enters name, email & phone for quote
Lead notification sent to the business
Builds customer database automatically

"We will need one for the new website for our customers to use to work out how much materials they need, cost etc."

— Sharon Ellen, GF Job

🔒 gfjob.co.uk/calculator
📐 Material Calculator
Calculate exactly how much aggregate you need for your project
Golden Gravel
Slate Grey
Cotswold Buff
Silver Granite
Red Chippings
Limestone
metres
metres
📊 Your Results
0 m²
Total Area
0 m³
Volume
0 t
Weight
£0
Estimated Cost
📧 Get a detailed quote sent to your email
✅ Quote sent! We'll be in touch shortly.
🔔 New Lead — GF Job
Mark Johnson
Golden Gravel, 2.24 tonnes
£156.80 estimated
07891 234567
Pricing Summary / 015

Everything
At a Glance

Service Setup Monthly Messages
Client Portal + Drive Integration £2,500 £150
Database Reactivation — Starter £1,500 £500 1,000
Database Reactivation — Growth £1,500 £1,000 3,000
Database Reactivation — Enterprise Custom Custom Custom
Nurture Sequences £1,500 £250 500
Google Reviews + Auto-Response £150 N/A
Missed Call Text-Back £100 200
Chatbot £1,000+ £100–£250 N/A
Premium Website £4,000–£5,000
GF Job Calculator £750
GF Job Calculator + Lead Capture £1,000
Message allowances included per service · 6p/msg overage
All services include dedicated client dashboard
Next Steps / 016

Ready to
Get Started?

Let's get the portal underway and start generating revenue for your clients.